Within my job role I have many roles and responsibilities

Within my job role I have many roles and responsibilities, these include; Ensuring the highest possible levels of person centred care are maintained by supporting / assisting service users, when required, with all aspects of daily living. Paying attention to assisting service users who have limited mobility, or physical / learning difficulties making the best use of aids provided and maintaining a safe and therapeutic environment. Closely monitor service users who may be confused and/or who have behavioural problems. I complete, observe and review care planning needs for service users, and complete written daily records as instructed and in line with the EPUT policies and procedures and adhering to CQC (Care Quality Commission) requirements. Whilst assisting in framework of social activities by interacting with service users and helping them continue with hobbies and activities, I answer Nurse Call systems, giving assistance as required. I also answer the door and telephone appropriately, respond accordingly, and pass on messages promptly whilst always respecting confidentiality. As a member of staff in the health and social care setting, I am required to complete all mandatory training provided in house which include, fire safety, safeguarding, TASI (Therapeutic and Safe Interventions), manual handling and many more. However, as the need of increase in personal development within the work place, I have also attended non-mandatory training such as; Venepuncture training which has enabled me to take both staff and service users bloods when required and Personality Disorder and Self-Harm training to gain more knowledge and insight into this. Finally, one of my main duties of care is to report on the well-being of all service users and liaise with Support Managers and the nursing team.